Last updated: April 30, 2026
Vexanior ("we", "us", "our") operates the website https://vexanior.com. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, place an order, or receive emails from us.
1. Information We Collect
We collect information you provide directly to us:
- Name, email address, shipping and billing address, phone number
- Payment information (processed by our PCI-compliant payment provider; we do not store full card numbers on our servers)
- Order history and customer support correspondence
- Account credentials if you choose to create an account
We also collect limited technical data automatically: IP address, browser type, device information, and pages visited, via cookies and analytics tools.
2. How We Use Your Information
- To process and ship your orders
- To send transactional emails (order confirmations, shipping updates, password resets, receipts, account security alerts)
- To send marketing emails only if you have explicitly opted in
- To respond to customer support inquiries
- To improve our website, products, and services
- To prevent fraud and comply with legal obligations
3. Email Communications
Transactional emails are automatically sent when you place an order or interact with your account. These include order confirmations, shipping notifications, password resets, and security alerts. They are required for service delivery.
Marketing emails (newsletters, promotional offers, product recommendations) are sent only to users who have given explicit consent through one of the following:
- An unchecked-by-default checkbox at signup or checkout
- Our newsletter signup form on the website
- An explicit opt-in from within account settings
Every marketing email contains a one-click unsubscribe link in the footer. Unsubscribe requests are honored within 24 hours. You may also email support@vexanior.com to be removed from any list.
For full details on our email practices, see our Email & Anti-Spam Policy.
4. Data Sharing
We do not sell, rent, or trade your personal data. We share data only with:
- Payment processors — to process transactions securely
- Shipping carriers — to deliver orders to your address
- Email service providers — including Amazon SES, for sending transactional and opted-in marketing emails
- Analytics providers — to measure website performance (anonymized where possible)
- Legal authorities — when required by valid legal process
5. Data Retention
We retain account and order data for as long as your account is active or as required for tax, accounting, or legal purposes. You may request deletion of your data at any time by emailing support@vexanior.com.
6. Your Rights
Subject to applicable law, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Object to or restrict certain types of processing
- Withdraw consent for marketing emails at any time
To exercise any of these rights, contact support@vexanior.com. We respond within 30 days.
7. Cookies
We use cookies for essential functions (cart, login session) and for analytics. You can disable cookies in your browser settings, though some site features may not function correctly without them.
8. Security
We use industry-standard security measures including HTTPS encryption, access controls, and secure data storage. While no system is 100% secure, we work to protect your information from unauthorized access.
9. Children
Vexanior is not directed at children under 13. We do not knowingly collect data from children under 13. If you believe a child has provided us with personal data, contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent version. Material changes will be communicated via email or website notice.
11. Contact
For privacy questions or to exercise your rights:
Email: support@vexanior.com
Website: https://vexanior.com